GreenTek Solutions Data Privacy Notice

GreenTek and/or its Service Providers, may collect information you provide directly to us and/or our Service Providers, or to third parties who then share or sell that information. For example, GreenTek collects information when you use or register for the Service, subscribe to notifications, post on the Service, participate in promotional activities, or communicate or transact through the Service. In addition, when you interact with Third-Party Services (defined below), you may be able to provide information to those third parties. For more information on how and why we share your information with third parties and service providers, please see the section of this Notice titled “How We Share Personal Information.”

• Account Creation, Access to Features, Logon Process. We use Personal Information you provide to create an account with us or to let you have access to certain features or areas of the website, including: your first and last name, email address, mailing address, phone number, and other similar contact data, gender, title, company information, usernames, passwords, password hints, and similar security information used for authentication and account access, as well as categories of equipment you are interested in. We may also use this information to send you marketing and other communications. Without providing your Personal Information, you cannot create an account with us or access certain features or areas of the website. We process your Personal Information based on our legitimate interest in providing our services, or performance of a contract. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.
• Marketing. For GreenTek’s marketing and other purposes, we may collect information about your purchasing transactions, records of services considered, records of services purchased, full name, home address, work or personal email, postal address, date of birth, phone numbers, age, and gender. We will also collect certain information automatically from your devices and from third parties. You can find more details in the rest of this section;
• To provide the services. We may use your personal data you decide to share with us in order to provide our services through the Platform and to communicate with you about the services and your interactions with us, including: your first and last name, phone number, country, contact information, social media information, and other information relevant to the services you request. Please note that without providing your personal data, we would not be able to provide our services through the Platform. Additionally, you may decide which data you wish to share with us relevant to the services. Processing is necessary for the performance of the contract with you.
• To fulfill and manage your orders for services. We may use your personal data to fulfill and manage your orders for services, subscriptions, and payments, and to address any issues with services provided through the Platform, including: your payment instrument number (such as a credit card number), the security code associated with your payment instrument, and your billing zip code. All payment data is stored by our third-party payment providers as set forth below. You should review its privacy policies and contact the payment provider directly to respond to your questions. Processing is necessary for the performance of the contract with you.
• Product Registration. In addition to your name contact information, we collect product information from you if you choose to register your product with us for purposes of warranty or customer service communications. When you register a product with us, we collect product type, make, serial number, model number, equipment information, purchase date, first and last name, phone number, email address, mailing address, country, location of purchase, information about how the product will be used, and communications preferences. Information you submit in connection with product registration will not be used to provide promotional or marketing information unless you opt in to these types of communications on the registration form.
• Process Parts Requests or Repairs. To facilitate your service request or request for parts, we may collect your name, product type, model number, mailing address, order number, warranty information and other information to facilitate your request for parts or repair at one of our facilities.
• Communicate with You. To provide you with order confirmations and order updates, manage and maintain our business relationship with you, reach out with offers and updates, provide services according to our contractual agreement with you, assist you with subscriptions or upgrades to any of our services or that of our partners, provide customer service, or otherwise communicate with you via text message, email, chat or by phone regarding your account, purchases, returns, exchanges or service requests, we may collect your name, product information, email, and/or billing address, phone number, financial information, demographic information, signature, commercial information, purchase or service history, communications preferences, the services that are of interest to you, web usage, interest profiles, email opens/clicks, contact history, and other information relevant to your services or inquiries. We may also record your conversations with us when you communicate with our customer service. We process your Personal Information based on our legitimate interest in providing our services, or performance of a contract. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.
• SMS Messaging. When we communicate you via SMS, we will collect your phone number, opt-in information, and consent, as well as your mobile information, some of which you will provide to us directly. When you agree to SMS communications, we will send you messages related to customer care.
• Processing Order and Payments. When you place an order through our website for services, you provide information required to complete your transaction, including your name, phone number, shipping address, billing address, company name, job function, company type, company size, company end product, email address, purchase or service history. If needed, information required to clear customs (such as Tax ID, partial Social Security number, or other identification numbers) and relevant postage information (such as tracking numbers and tracking updates) may be collected as well. We process your Personal Information based on our need to fulfill our contract obligations and on our legitimate interest in processing orders and payments for services. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.
• Event Registration and Attendance. You may provide us with your name and contact information, as well as your business card, when you register for one of our events that we host virtually, or in our store. We may use this information for tracking registrations and confirming attendance. When you attend events, we may take photographs and acknowledgements. We process your Personal Information based on our legitimate interests. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests. Otherwise processing is based on your consent.
• Authentication. We may collect additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected. This may include name, email address, phone number, address, purchase or service history, billing or account information, and payment validation information. We process your Personal Information based on fulfilling our legal compliance obligations.
• When you engage with us to provide a service. To provide and accept payment for these services, we may collect your name, address, phone number, email address, contact information, demographics, and payment card number, expiration date, and security code from you. When you sell to us, we may collect photos of the equipment. Processing is necessary for the performance of the contract with you, otherwise it is based on our legitimate interests. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.
• To send administrative information to you. We may use your personal data to send you information about services you have purchased or information about changes to our terms, conditions, and policies, including: first and last name, email address, mailing address, phone number, and other similar contact data. Processing is necessary for the performance of the contract with you or in order to fulfill our legal obligations.
• To deliver alerts via email. We may use your email address and preferences to provide you with email alerts when you sign up for such service. Therefore, the processing is based on your consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.

• Customer Service. We may collect your Personal Information from you when you contact us for customer services support or questions. Specifically, we may collect your name, job title, company name, job function, company type, company size, company end product, email address, phone number, address, purchase or service history, technologies and interests, subscriptions, website usage and interest profiles, email bank account information, recording of communications, billing or account information, payment card information, and tax information, depending on the nature of your customer service inquiry and the requests you are making. Processing is necessary for the performance of the contract with you. Otherwise processing is based on your consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
• Customer Satisfaction Surveys. We may ask you to complete surveys to tell us about your experiences with us. If you choose to fill out a survey, we will collect your name, email address, phone number, demographic information, and the information you provide to us in your survey responses. The processing is based on our legitimate interest. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.
• User Generated Content. You may submit content that you create to us for use on our site (such as through a Q&A tool) or in other promotional or marketing communications. We only use content that you create with your consent. Information that you provide may include personal information such as name, email address, inventory lists, contents of your questions about services, contents of your reviews and feedback, and video, photo and audio recording content that you upload or send to us. Please note that all user generated content is subject to moderation, and that by submitting content you consent to GreenTek moderating your content.
• User Feedback. To enhance the user experience, improve our website, or improve our services, you may choose to submit feedback or we may request that you provide us with feedback regarding the services you purchased or your interaction with us through our website or through customer service. Where we request feedback, we may ask for your name, email address, phone number, and opinion. The processing is based on our legitimate interest. These legitimate interests include to improve our services we offer as a business.

• Marketing. We or our third-party marketing partners may use your Personal Information for our marketing purposes, depending on your marketing preferences. These communications may include information about our new services. The Personal Information collected for these purposes include your name, phone number, your demographic information, address, email address, history of your purchases or use of our services, and company contact information and demographics. You can opt out of our marketing emails at any time. The processing is based on our legitimate interest. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests. Otherwise, processing is based on your consent.
• To send you marketing and promotional communications. We may use your personal data for our marketing purposes, depending on your marketing preferences. These communications may include information about our new services. The personal data collected for these purposes include name and email address. We have a legitimate interest in doing this if you are our customer, otherwise we ask for your consent. These legitimate interests include to keep you as our customer informed about our latest updates and to keep you involved in our business. You can opt out of our marketing emails at any time. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
• Promotions. GreenTek may offer you the opportunity to participate in a sweepstakes, contest or other promotion. You may provide us with your name, phone number, address, email address, purchase and service history, business card, date of birth or age (and driver’s license under certain circumstances to verify age), and social security number (for winners only). If you voluntarily choose to enter a promotion, your personal information will be used for purposes of administering our contests, limited edition events, and other similar promotions. A sweepstakes, contest, or other promotion may have additional rules containing information about how we will use and disclose your Personal Information. Please read those additional rules before choosing to participate.
• User Generated Content. You may submit content that you create to us for use on our site (such as through our Q&A tool) or in other promotional or marketing communications. We only use content that you create with your consent. Information that you provide may include personal information such as name, email address, contents of your questions about video, photo and audio recording content that you upload or send to us. Please note that all user generated content is subject to moderation, and that by submitting content you consent to GreenTek moderating your content.
• To post testimonials. We post testimonials on the Platform that may contain personal data, including first name, job title and testimonial or review which you submitted. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.

• Business to Business Transactions. When you share information with us on behalf of another business, we typically collect your name, company name, address, purchase history, account information, account contact information, account permissions and preferences, credit application information, tax ID, and any other information we use to service your account. Processing is necessary for the performance of the contract with you.
• Invoice Processing. If you are a vendor, we may collect your company name, tax ID or Social Security number, address, phone number, email address, and banking information to process invoices and payments;
• Contractor Management. If you are a vendor, in the course of managing our relationship with you, we may collect your name, address, insurance details, documentation of insurance, information collected during diligence, and payment information.
• Business Wholesale License Documents. If you interact with us on behalf of a business, we may collect your account name, full name, username, account number, billing address, city, credit card number, W-9 information, resale certificate information, and phone numbers to confirm your company’s license to operate in a given state;

We may use any of the Personal Information described above to provide the services to you. Processing is necessary for the performance of the contract with you, otherwise it is based on our legitimate interests in providing, marketing, and improving our services. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests. Otherwise, processing is based on your consent.

GreenTek, its Service Providers, and/or Third-Party Services may also automatically collect certain information about you when you access or use the websites (“Usage Information”). Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the websites, and data regarding network connected hardware (e.g., computer or mobile device). When you interact with us through our websites, we may collect your IP address, information regarding your interaction with our website, or network location based on your IP address using the methods detailed below. To learn more about the cookies and tracking technologies GreenTek uses, please refer to our Cookie Policy.

The methods that may be used on the websites to collect Usage Information, and the Usage Information collected, include:

• Log Information. Log information is data about your use of the websites, such as IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
• Information Collected by Cookies and Other Tracking Technologies. Cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device fingerprinting, device recognition technologies, in-app tracking methods and other tracking technologies now and hereafter developed (“Tracking Technologies”) may be used to collect information about interactions with the websites or e-mails, including information about your browsing and purchasing behavior. Here is more detail of types of Tracking Technologies:
• Cookies. A cookie is a small text file that is stored on a user’s device, which may be session cookies or tracking cookies. Session cookies make it easier for you to navigate the websites and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the websites, and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result some features and functionalities of the websites may not work. To identify certain types of local shared objects on your device and adjust your settings, please visit: www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. The websites may associate some or all of these types of cookies with your devices.
• Web Beacons (“Tracking Pixels”). Web beacons are small graphic images, also known as “Internet tags” or “clear gifs,” embedded in web pages and e-mail messages. Web beacons may be used, without limitation, to count the number of visitors to the websites, to monitor how users navigate the websites, and to count content views.
• Embedded Scripts. An embedded script is programming code designed to collect information about your interactions with the websites. It is temporarily downloaded onto your computer from GreenTek’s web server, or from a third-party with which GreenTek works, and is active only while you are connected to the websites, and deleted or deactivated thereafter.
• Device Fingerprinting. Collection and analysis of information from your device, such as, without limitation, your operating system, plug-ins, system fonts, and other data, for purposes of identification and/or tracking.
• Device Recognition Technologies. Technologies, including application of statistical probability to data sets, as well as linking a common unique identifier to different device use (e.g., Facebook ID), which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user or household) (“Cross-device Data”).

Some information about your use of the websites and certain Third-Party Services may be collected using Tracking Technologies across time and services, and used by GreenTek and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the websites and certain Third-Party Services.

GreenTek may use any or all of the Usage Information detailed above for the following purposes:

• Operate the Site. In order to operate the site, we may collect information automatically to ensure that the site (including any third-party features) functions properly and maintain the security of our site. We may collect IP address, activity logs, certain device information and browser information. We may also derive location information from your IP address.
• Online Experience: To facilitate, manage, personalize, and improve your online experience and for research and development, we may use the Usage Information we listed above;
• When you interact with us through our website: To provide and improve our websites, may collect your IP address, sex/gender, age, information regarding your interaction with our websites, or network location based on your IP address;
• Account Creation and Management: To manage your account with us, we may collect and use any of the Usage Information listed above;
• When you make payments online: In addition to the information we collect directly from you, we may also collect information through your device, browser, cookies, or pixel tags, including your IP address and geolocation;
• Remember Your Preferences. To save you time when you visit our website by remembering your preferences, automatically fill in forms (such as your address), or to save items to your cart we may collect IP address, device information, and browser information.
• Debugging: To fix any technical issues that arise in the course of providing the websites, we may use any of the information listed above.

• To send you marketing and promotional communications. We may use your personal data for our marketing purposes, depending on your marketing preferences, including: device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Platform and other technical information. We have a legitimate interest in doing this if you are our customer, otherwise we ask for your consent. These legitimate interests include to keep you as our customer informed about our latest updates and to keep you involved in our business. You can opt out of our marketing emails at any time. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
• SMS Messaging. When we communicate you via SMS, in addition to your phone number and consent which we collect directly from you, we will collect your opt-in information as well as your mobile information, which may be collected automatically from your device. When you agree to SMS communications, we will send you messages related to customer care and marketing.
• Deliver Non-Personalized Advertising. To display non-personalized advertising for services or promotions, and to determine the effectiveness of our promotional campaigns, we may collect technical data about your device or browser in order to display ads properly and identify promotions which you may be eligible for, including IP address, host name, user agent, browser identification, referrer, and date/time of your access to our website. We may use IP address to derive location data about you.

• To improve the Website, Products, and Services. We may use your personal data for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve the Platform, services, and your experience, including: device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Platform and other technical information. The processing of your personal data for this purpose is based on our legitimate interest to improve our services we offer as a business or the processing is necessary to comply with legal and regulatory obligations.
• Analytics. To improve GreenTek’s understanding of its customers’ needs; measure the effectiveness of our advertising and promotion communications; obtain and evaluate analytics data for the purpose of improving our product offerings and services, understanding how our visitors interact with our website, advertisements, and communications we or our third party service providers may collect technical information about your visit, such as IP Address, host name, user agent, browser identification, referrer, and date/time of your access to our website. We aggregate this information so that the information is no longer personal information related to you.

• GreenTek uses Personal Data to enhance your user experience on our website by analyzing personal data provided by you during your visit to our website, such as via cookies and similar technologies (please also refer to our Cookie Policy).
• In particular, the following types of personal data are processed for these purposes: country/region; year of birth; cookies (see our Cookie Policy), web behavior information (e.g., browser identification, referrer, and date/time of your access to our website, elements and pages clicked, time spent on pages or parts of the website); date and time of access.

• To protect the Platform, us, and others. We may use your personal data as part of our efforts to keep the Platform safe and secure (for example, for fraud monitoring and prevention) and to protect others from harm or abuse, including: device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Platform and other technical information. The processing of your personal data for this purpose is based on our legitimate interest. These legitimate interests include to keep our Platform safe and secure and to protect others from harm or abuse.

Service Providers and Third-Party Services. GreenTek may also obtain information about you from other sources, including Service Providers and Third-Party Services, and combine that with personal information. We may use information collected from Service Providers and Third Parties for the following purposes:

• Engage with you on Social Media. If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Facebook, X (formerly Twitter), LinkedIn, Instagram, and TikTok) in connection with our website, we collect information that you share with us or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
• To send system generated communications to you. We may use third parties to send you administrative information about services you have purchased. We may receive personal data about you from the third party, including name and email address. Processing is necessary for the performance of the contract with you or the processing is based on our legitimate interest. These legitimate interests include to keep you as our customer informed about our latest updates and to keep you involved in our business. Otherwise, where required by law, we will ask for your consent. You can opt out of our marketing communications at any time. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
• Processing Order and Payments. When you place an order through our website for services, third parties may provide us information required to complete your transaction, including your name, phone number, shipping address, billing address, company name, job function, company type, company size, company end product, email address, purchase or service history. If needed, information required to clear customs (such as Tax ID, partial Social Security number, or other identification numbers) and relevant postage information (such as tracking numbers and tracking updates) may be collected as well. We process your Personal Information based on our need to fulfill our contract obligations and on our legitimate interest in processing orders and payments for services. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.
• To Fulfill and Manage Your Orders For Products and Services. All payment data is stored by our third-party payment provider when we fulfill and manage your orders for products, services, subscriptions, and payments. When you make a purchase, our third party payment provider may share transaction information, such as your name, email address, billing address, transaction ID, time, amount, and payment type and other information in order for us to process your order and send you the items you purchased. Processing is necessary for the performance of the contract with you or the processing is based on our legitimate interest. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests. Third party payment providers act as independent controllers over your Personal Information when you conduct a transaction with them. For more information on how your Personal Information is processed by our third party payment providers, please review their relevant privacy policies:
  • Paypal
  • Stripe

• To send you marketing and promotional communications. Our third-party marketing partners may share your personal data for our marketing purposes, depending on your marketing preferences, including marketing leads and search results and links, including paid listings (such as sponsored links). On occasion we might collect Personal Information from third parties such as from tradeshows marketing and advertising partners, and partnerships with third parties who help to administer promotions, giveaways or sweepstakes. This information is usually limited to name, email address, address, and social media information. We have a legitimate interest in doing this if you are our customer, otherwise we ask for your consent. These legitimate interests include to keep you as our customer informed about our latest updates and to keep you involved in our business. You can opt out of our marketing communications at any time. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
• Non-personalized advertising. We may use third parties to deliver information about our services and promotions. When third parties provide information to us for these purposes, this typically includes your name and email address. We have a legitimate interest in doing this if you are our customer, otherwise we ask for your consent. These legitimate interests include to keep you as our customer informed about our latest updates and to keep you involved in our business. You can opt out of our marketing communications at any time. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.

• Communicating Via Social Media. When you communicate with us or otherwise engage with us through the use of social media, such as Facebook, Instagram or X (formerly Twitter), we may receive information related to your engagement with us via social media. Generally, we may receive information such as name, social media handle, and other information about your profile which you many have made public. Processing is based on your consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
• Customer Satisfaction Surveys. We or our third party vendors may ask you to complete surveys to tell us about your experiences with us. If you choose to fill out a survey, we will collect your name, email address, phone number, demographic information, and the information you provide to us in your survey responses. The processing is based on our legitimate interest. When we rely on our legitimate interest, we will always assess whether your interests or fundamental rights and freedoms do not outweigh our interests.

• The websites may include hyperlinks to, or include on or in connection with, the websites (e.g., apps and plug-ins), websites, locations, platforms, applications or services operated by third parties (“Third-Party Service(s)”). These Third-Party Services may use their own cookies, web beacons, and other Tracking Technology to independently collect information about you and may solicit personal information from you.
• Third Party Practices. Information collected, stored, and shared by third parties remains subject to their privacy policies and practices, including whether they continue to share information with GreenTek, the types of information shared, and your choices on what is visible to others on Third-Party Services. GreenTek is not responsible for and makes no representations regarding the policies or business practices of any third parties, including, without limitation, analytics Service Providers and Third-Party Services associated with the Platform or Services, and encourages you to familiarize yourself with and consult their privacy notices and terms of use.

• Certain functionalities on the Platform or Services permit interactions that you initiate between the Service and certain Third-Party Services, such as third-party social networks (“Social Features”). Examples of Social Features include: enabling you to send content such as contacts and photos between the Platform or Service and a Third-Party Service; “liking” or “sharing” GreenTek’s content; logging in to the Platform or Service using your Third-Party Service account (e.g., using Facebook Connect to sign-in to the Service); and to otherwise connect the Platform or Service to a Third-Party Service (e.g., to pull or push information to or from the Platform or Service). If you use Social Features, and potentially other Third-Party Services, information you post or provide access to may be publicly displayed on the Platform or Service or by the Third-Party Service that you use. Similarly, if you post information on a Third-Party Service that references the Platform or Service (e.g., by using a hashtag associated with GreenTek or other GreenTek Affiliates in a tweet or status update), your post may be used on or in connection with the Platform or Service or otherwise by GreenTek and GreenTek Affiliates. Also, both GreenTek and the third-party may have access to certain information about you and your use of the Platform or Service and any Third-Party Service.

• GreenTek may use Google Analytics or other Service Providers for analytics services. These analytics services may use cookies and other Tracking Technologies to help GreenTek analyze website users and how they use the websites. Information generated by these services (e.g., your IP address and other Usage Information) may be transmitted to and stored by these Service Providers on servers in the U.S. (or elsewhere) and these Service Providers may use this information for purposes such as evaluating your use of the websites, compiling statistic reports on the websites’ activity, and providing other services relating to website activity and other Internet usage.

We may also use any of the Personal Information we listed above for the following purposes:

• Operate Our Business. GreenTek uses personal information to perform core business functions, including: maintaining records for accounting or warranty purposes; debugging to identify and repair errors; collecting amounts owed to GreenTek; conducting internal audits, and; providing and maintaining the functionality of GreenTek’s website.
• Using Data Analytics to audit, research, and conduct analysis in order to maintain and improve our services and to protect people who use our websites;
• To protect the rights or property of GreenTek, its employees, customers, and people who use its websites.
• Internal Purposes: Improve the Platform or Service and for any other internal business purposes reasonably related to providing the Platform or Service;
• Tailored Content: Tailor our content, advertisements, and offers;
• Territory Restrictions: Determine your location and manage digital content rights (e.g., territory restrictions);
• Legal Requirements: To comply with legal process such as a search warrant, subpoena or court order, or if requested by regulatory agencies with authority over GreenTek Solutions, LLC.
• Improve our Products or Services. We may use personal information that we collect to undertake internal research; verify or maintain the quality of our services, and; improve, upgrade or enhance our services.
• Prevent and Detect Fraud or Other Security Incidents. GreenTek uses personal information to prevent, detect, investigate, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies and terms, security incidents, and potential harm to the rights, property, or safety of GreenTek and its customers, employees, or others.
• Other Disclosed Purposes: Fulfill other purposes disclosed at the time you provide Personal Information or otherwise where we are legally permitted or are required to do so;

The website may de-identify (also referred to as “anonymize”) and aggregate data for its business purposes, including but not limited to, improving the features of its services, maintaining the security and integrity of its systems, for analytics, and other legitimate business purposes. “De-identified Data” means information that cannot reasonably be used to infer information about, or otherwise be linked to a particular data subject. De-identified Data includes anonymized data and is no longer “personal data” under applicable data protection laws. Where we process De-identified Data, we commit to maintain and use the information in de-identified form and not attempt to reidentify the information, except where permitted by law. The website may disclose De-identified Data to third parties who commit themselves to maintaining the De-identified Data in anonymized form and not attempt to re-identify the data for any business purpose. To the extent any non-personal information is combined by or on behalf of GreenTek with personal information GreenTek itself collects directly from you on the websites, GreenTek will treat the combined data as described in this Notice.

We may share information about you to third parties as indicated below:

• Within the Company Group. We share your personal data with other related entities and with our different locations, affiliates, and subsidiaries as follows:
  • Providing services;
  • Analyzing customer data and website user behavior;
  • Carrying out marketing activities;
  • Supporting shared services, such as analytics, customer relationship tools, and data management across related entities.
• Service Providers. GreenTek utilizes other companies to perform certain services for it or on its behalf. These service providers may collect or receive your personal information so that they can provide services to GreenTek, which include:
  • Providing marketing services (such as developing campaigns, sending emails or text messages, delivering advertisements, facilitating customer product reviews);
  • Hosting or maintaining our website, servers, databases, and/or software platforms;
  • Providing fraud monitoring or detection services;
  • Conducting surveys;
  • Analyzing customer data and survey responses;
  • Content optimization service providers;
  • Invoice and billing service providers;
  • Website and application analytics providers;
  • Website testing and optimization service providers;
  • Providing or facilitating warranty or after-sales service; and
  • Providing customer service.
• Business Partners (Third Party Businesses). GreenTek partners with other businesses to provide professional services. These third party businesses may collect or receive your personal information so that they can provide services to you and to GreenTek consistent with this Notice, which include:
  • Third Party Payment Processors – GreenTek uses PCI-DSS compliant payment processors to provide you with options to make a secure payments for the services you purchase through our website. By using one of our payment options, or otherwise processing your credit or debit card, your personal information will be collected and processed by one of our payment processors subject to their privacy policies.
  • Shipping Carriers – GreenTek uses third party shipping carriers, such as the USPS, UPS, and FedEx for shipping, handling, and fulfilling orders. Personal information collected and processed by a shipping carrier is subject to their privacy policies.
  • Professional Services – We may disclose personal information to establish, exercise, or protect the rights of GreenTek or its employees, affiliates, agents, and other customers; defend against a legal claim; protect the safety and security of our visitors; detect and protect against fraud; and take action regarding possible illegal activities or violations of our policies; legal, accounting, or consulting services.
  • Corporate Affiliates – We share personal information with our corporate affiliates.
  • Enterprise Partners – We may disclose your information to enterprise partners and third parties with your consent and at your request, if you elect to use or receive such services. Should you elect to receive such services, your information shall be governed by and subject to the privacy policy on the respective sites to which your information is sent. We are unable to effectuate any changes or deletions to your information on such sites once your information has been sent and any communications regarding your information on such sites must be made with those sites directly.
• Data Analytics Partners. GreenTek uses or allows data analytics providers to place third party analytics cookies and pixels on its website. We may share your Usage Information personal data with these data analytics providers, and they may share your Usage Information with us as well.
• External Auditors: For its own internal business purposes as well as its compliance obligations under the laws, GreenTek must allow external auditors to access and evaluate certain information to perform their audit function;
• External Agencies: GreenTek is required by law to make certain reports to external agencies in order to operate within the bounds of the law and the industry regulations that apply to the GreenTek;
• Trade Customers: If you are making a purchase from the GreenTek on behalf of your employer, we will share your information with your employer as needed to complete the transaction;
• Legal Obligations: To comply with the law, law enforcement or other legal process, and in response to a government request, including inquiries and requests from regulatory agencies with authority over GreenTek Solutions, LLC.
• Defending and Protecting Rights: If GreenTek believes your actions are inconsistent with GreenTek’s terms of use, user agreements, applicable terms or policies, or to protect the rights, property, life, health, security and safety of GreenTek, the Platform or Service or its users, or any third-party;
• Corporate Transactions: In addition, GreenTek may share your Personal Information and your non-Personal Information in connection with or during negotiations of any proposed or actual merger, purchase, sale, joint venture, or any other type of acquisition or business combination of all or any portion of GreenTek assets, or transfer of all or a portion of GreenTek’s business to another company (“Corporate Transactions”);
• Sweepstakes, Contests, and Promotions: GreenTek may offer sweepstakes, contests, and other promotions (each, a “Promotion”), including Promotions jointly sponsored or offered by third parties, which may require submitting Personal Information. If you voluntarily choose to enter a Promotion, your information, including Personal Information, may be disclosed to GreenTek, GreenTek Affiliates, co-sponsors, Service Providers, and other third parties, including for administrative purposes and as required by law (e.g., on a winners list). By entering, you are agreeing to the official rules that govern that Promotion, which may include agreeing to additional or differing data practices from those contained in this Notice. Please review those rules carefully;
• Information You Disclose to Others; Social Networks: The Platform or Service may permit you to post or submit UGC including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including Personal Information. If you choose to submit UGC to any public area of the Platform or Service, your UGC will be considered “public” and will be accessible by anyone, including GreenTek. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, Personal Information included in UGC is not subject to GreenTek’s usage or sharing limitations, or other obligations, regarding Personal Information or other Personal Information under this Notice or otherwise, and may be used and shared by GreenTek and third parties to the fullest extent not prohibited by applicable law. GreenTek encourages you to exercise caution when making decisions about what you disclose in such public areas. For more information on how UGC is treated under the Service’s Terms of Use click here.
• Providing Personal Data of Others: Additionally, the Platform or Service may offer you the option to send a communication to a friend. If so, GreenTek relies on you to only send to people who have given you permission to do so. The friend’s Personal Information you provide (e.g., name, e-mail address) will be used to facilitate the communication, but not used by GreenTek for any other marketing purpose unless GreenTek obtains agreement from that person. Your contact information and message may be included in the communication.

We do not sell any individual’s personal information, including information belonging to children under the age of 16, nor do we share that personal information with third parties for those parties’ commercial use.

SMS Policy. Mobile information, including phone numbers, opt-in data, and consent, will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will remain strictly confidential and will not be shared with any third parties under any circumstances.

We may use cookies and similar tracking technologies (like web beacons and pixels) to collect or store information. Specific information about how we use such technologies and how you can refuse or disable certain cookies is set out in our Cookie Policy. The use of cookies other than essential cookies, including for the purposes of targeted advertising, is performed on the basis of your consent.

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies, or other Tracking Technologies. For information on disabling Flash cookies, go to Adobe’s website http://helpx.adobe.com/flashplayer/kb/disable-third-party-local-shared.html. Please be aware that if you disable or remove these technologies, some parts of the websites may not work and that when you revisit the websites your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

U.S. Residents only – Do-Not-Track Features. Many web browsers and some mobile operating systems and mobile applications include a “do-not-track” feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing do-not-track signals has been finalized and, as such, we do not currently respond to do not track browser signals or any other mechanism that automatically communicates your choice not to be tracked online. We will update this Notice if that changes in the future. These features are not an alternative to the settings you choose in our cookie banner.

Email Communications. You can opt out of receiving certain marketing or promotional communications from GreenTek at any time by following the instructions provided in e-mails to click on the unsubscribe link, or if available by changing your communication preferences by logging onto your account. Please note that your opt-out is limited to the e-mail address used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt out of receiving promotional communications, GreenTek may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or GreenTek’s ongoing business relations.

SMS / Text Messaging. You can opt-out of receiving text messages from us at any time by replying to a text with the words “STOP,” “UNSUBSCRIBE,” or “END.”

U.S. Residents only – SMS Originator Opt-in Data and Consent. GreenTek does not sell or share mobile phone information with third-parties for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. To learn more about GreenTek’s use of SMS messaging, see the SMS Terms of Service.

Our website may include links to blogs, social media, and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Notice or the terms of our website’s disclaimer. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any Personal Information. If you follow a link to any third-party site, any information you provide that site will be governed by its own terms of use and privacy policy and not this Notice.

We are not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including links to any third-party site from the websites. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party site. The inclusion of a link to a third-party site on our website does not constitute any type of endorsement of the linked site by us. We are not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

In certain circumstances, we may choose to or may be required to provide additional or different disclosures to residents of different U.S. states or other countries. Below are the disclosures that may be applicable to you.

Certain laws require us to tell you about the personal information we collect about you in a certain way – specifically, we need to tie it back to “legal categories” of personal information that are listed in the law. To do this, we bundled up the information we gave you above in this Notice and matched the different types of personal information we collect about you with the legal category. To make things easier to understand, we’ve put this information in a chart that shows you five things:

1. the legal category of personal information and the definition for each category,
2. the source from which your personal information is collected,
3. The purpose for why we collect and use your personal information for each legal category, and
4. the categories of third parties with whom we share personal information for a business purpose.

We’ve included these things in the Personal Information Privacy Chart at the end of this Notice. At the end of the Personal Information Privacy Chart, we also included a list of personal information we disclose for a business purpose.

This section of our Privacy Notice applies to residents of the European Economic Area (EEA) and the United Kingdom (UK).

Processors and International Data Transfers. GreenTek primarily stores the Personal Information we collect in the United States. To facilitate GreenTek’s global operations, we and/or our service providers may transfer and access your Personal Information from locations around the world. This may involve transferring your Personal Information outside the country where you live. Your Personal Information may also be processed by employees or by other third parties who work for us, or by the representatives and employees of our parent, affiliate, or other subsidiary companies. If we transfer your Personal Information to third parties in other countries, then we will only do so if the third party offers an adequate level of protection under the law and only as necessary for the performance of our obligations. We will take steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Notice. We only share Personal Information with third-parties who adequately implement appropriate technical and organizational measures and who guarantee the protection of your rights as required under the laws that apply to you.

Your Privacy Rights. Under certain circumstances, individuals within the European Economic Area have rights under data protection laws in relation to your personal information as set out in the “Your Rights and Choices” section of this Notice.

Legal Bases For Processing. This section describes some of the legal bases we rely on to process your personal information. We may process your personal information for more than one legal basis depending on the specific purpose(s) for which we are using your personal information, including the following legal bases:

• Contracts. Where we need to perform the contract we are about to enter into or have entered into with you, including to provide you services.
• Legitimate Interests. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. The following are non-exhaustive examples of where GreenTek relies on legitimate interest to process personal information:
  • GreenTek has a legitimate interest in processing personal information relating to our existing customers in order to manage our business relationship and provide communications and information that may be of interest, including marketing communications.
  • GreenTek has a legitimate interest in using cookies as outlined in this Privacy Notice.
• Legal Obligations. Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal information.

Some privacy laws require that we disclose to you the privacy rights that you have regarding personal information. We have defined the various privacy rights below.

• Know: You may have the right to know what personal information is being collected, used, shared, and sold about you, including the categories, sources, and business purposes for collecting your personal information.
• Access: You may have the right to request access to your personal information.
• Erase, Delete: You may have the right to request that we delete or erase your personal information if we do not have a legal or business reason to keep it.
• Correct: You may have the right to correct inaccurate personal information we have about you.
• Data Portability: You may have the right to obtain personal information in a portable and readily usable format.
• Object to processing of your personal information where we are relying on a legitimate interest (or that of a third party) and you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request restriction of processing of your personal information if: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal information to you or to a third party in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided for us to use or where we used the information to perform a contract with you.
• Complain to a government regulator if you are not satisfied with our response, depending on your location.
• Opt Out of Sale or Sharing: You may have the right to ask us not to share or sell your personal information or use it for purposes of targeted advertising or profiling.
• Limit Processing of Sensitive personal information: Sensitive personal information includes your Social Security number, driver’s license number, state ID card, passport number, racial or ethnic origin, union membership, and health and genetic data. You may have the right to ask us to limit our use of your Sensitive personal information to only what is required to accomplish the purposes we included in this Privacy Notice or that you reasonably expect from us. Our practice is to not process your Sensitive personal information except when it is necessary to accomplish the purposes disclosed in this Notice.
• Non-Retaliation for Exercising Privacy Rights: You also may have the right not to receive discriminatory treatment for the exercise of any of the privacy rights conferred by applicable law.
• Right to Appeal: If we decline to take action regarding your request to exercise any privacy right, you may have the right to appeal the decision.

These rights may be subject to certain limitations or exceptions depending on your state of residency and the purpose for which we process personal information about you.

How to Make a Request: If you would like to make a request, you may submit a request to exercise a privacy right in any of the following ways:

• Call us at 713-590-9720
• Email us at compliance@greenteksolutions.com
• Submit a request using this form https://www.greenteksolutionsllc.com/contact-us/
• You may also use the Your Privacy Choices link located in the footer of our site to manage your cookie preferences.

Once the request has been received, you may be asked to provide additional personal information for verification purposes before your request can be accommodated, including your full name, email address, telephone number, billing address, previous purchase history and order information.

Responding to Requests: Your request will be evaluated to determine whether the requested change meets legal regulatory requirements and does not risk making our other data less secure or changing our other data. If we are not able to honor any part of your request, we will tell you that in our response, as well as the reason(s) we cannot do so.

Verifying Your Identity: In order for us to look into your request, we may first need to verify your identity, meaning that we need to make sure that you are the consumer we may have collected personal information about or a person who has been duly authorized to make the request on behalf of the consumer. For example, if you make a request, we will ask you to confirm your name and email address. For certain requests, we will use a combination of your email address, name, and/or zip code to verify your identity, so that we can help protect your information.

Appealing a Denied Request: If we deny all or part of your privacy request, you may have a right to appeal that decision. If you would like to make an appeal, please contact us using the methods in the “Contact Us” section below, and include your name, email address, physical address, the type of request you made, and the reason for requesting an appeal.

Requests by Authorized Agents: You may have the right to designate someone else make privacy requests for you under the data protection laws. Authorized agents must:

• Provide us with valid written authorization, that the third party agent has the authority to act on behalf of the individual whom they are making the request, which must include the agent’s name, email address, and phone number,
• You must follow the instructions above to verify your own identity, and
• The authorized agent must follow the instructions provided in this section to make a request.

As permitted by California privacy law, any request you submit to us is subject to an identification and verification process, and confirmation of the agent’s authority, which may include attestation under penalty of perjury. Absent a power of attorney, we will also require the consumer to verify their own identity. We may verify identity based on matching information you provided with data we have maintained on you in our systems. This data could include, but is not limited to, email address, mailing address, or phone number. We reserve the right to verify the validity of any third party request to exercise privacy rights on behalf of our customers to the fullest extent permitted under applicable data protection law.

Separate from your “Do Not Sell” rights, California residents have the following additional rights regarding disclosure of your personal information to third parties for their own direct marketing purposes:

We provide California residents with the option to opt-in to sharing of “personal information” as defined by California’s “Shine the Light” law with third parties, other than with our affiliates, for such third parties’ own direct marketing purposes. We do not share personal information with non-Affiliate third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light law and/or withdraw previously given consent to sharing with non-Affiliate third parties for their direct marketing purposes by contacting using the methods in the “Contact Us” section below. Requests must include “California Marketing Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the provided e-mail address or mailing address.

As these rights and your privacy rights are not the same and exist under different laws, you must exercise your rights under this law and the other privacy laws separately.

Our website is not aimed at or intended for children. GreenTek does not knowingly collect, receive, disclose, sell or share information from children under the age of 16. If we learn that we have inadvertently collected personal information relating to a child under the age of 16, we will delete that information from our records. If you believe we might have any information from or about a child under age 16, please let us know using compliance@greenteksolutions.com or https://www.greenteksolutionsllc.com/contact-us/.

As of the Effective Date of this Notice we did not offer any programs requiring you to limit any of your privacy rights, or otherwise require you to limit your privacy rights in connection with charging a different price or rate, or offering a different level or quality of good or service. If we do so, California law requires certain program terms and notices for California consumers and the material aspects of any such program, and the rights of California participants, will be explained and described in its program terms. Participating in any such programs will be entirely voluntary. We may add or change programs and/or their terms by posting notice on the program descriptions so check them regularly.

We strive to take appropriate security measures to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are allowed to access personal information, and they may only access it for permitted business functions. We also use technology to protect your information, including encrypting sensitive personal information that is transferred to or from our systems. You should however access the Platform within a secure environment. If you believe your account has been compromised or you suspect any type of data breach, please contact us at compliance@greenteksolutions.com or https://www.greenteksolutionsllc.com/contact-us/.

While we cannot guarantee that loss, misuse, or alteration will never occur, we use reasonable efforts to prevent it. Please keep in mind that no method of storage or transmission over the Internet is completely secure, so your use of our services and provision of information to us is at your own risk.

Our websites may contain links to other third-party sites on the Internet. The information practices of those websites are not covered by this Privacy Notice. We are not responsible for the privacy policies of other websites.

We will only keep your personal data for as long as it is necessary for the purposes set out in this Notice, unless a longer retention period is required or permitted by law (such as business records, tax, accounting or other legal requirements). In determining data retention periods, we take into consideration the applicable law, contractual obligations, the purposes, the necessity and your expectations.

When we have no ongoing legitimate business need to process your personal data, i.e., when we no longer have a legal basis in accordance with applicable law, we will either delete or anonymize it and we will make such determination based on applicable laws. When the processing of personal data is based on your consent, the data will be stored for as long as there is valid consent for the processing.

The Website Terms of Use governing your use of the website https://www.greenteksolutionsllc.com/ contains important provisions disclaiming and excluding our liability and the liability of others regarding your use of the website and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the website. Each of those provisions also applies to any disputes that may arise in relation to this Notice and the collection, use and disclosure of your Personal Information, and are of the same force and effect as if they had been reproduced directly in this Notice.

We reserve the right to change this Notice prospectively effective upon the posting of the revised Notice and your use of our websites indicates your acknowledgement of the Notice posted at the time of use. However, should we update this Notice, we will post a new version online, and will notify you if the personal information processed about you will be materially different than that which was represented to you at the time it was collected. To the extent any provision of this Notice is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

For questions regarding this Privacy Notice or to submit any of the requests mentioned above relating to your personal information, contact us using any of the following options:

Mail
GreenTek Solutions, LLC
12315 Parc Crest Drive, Suite 160
Stafford, TX 77477

Email: compliance@greenteksolutions.com

Telephone: 713.590.9720

We collect customers’ personal information as described above for the following purposes, when permissible under applicable law.

We may also collect information to comply with applicable law or regulatory requirements or legal requests.

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose:

• A. Identifiers.
• B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
• C. Characteristics of protected classifications under California or federal law.
• D. Commercial information.
• F. Internet or other similar network activity.
• H. Sensory data.
• I. Professional or employment-related information.
• K. Inferences drawn from other personal information.
• L. Sensitive personal information.