Technology in business environments is a very important instrument, especially for the management of the company.
Technology has allowed companies to better manage their human capital through the implementation of solutions such as Business to Employee (B2E), which allows the employee to have information about production processes and the market, it also has to do with the knowledge management of employees, its strategic function and its talent, the corporate employee portal where they can access a set of services such as obtaining certificates, payroll management, training courses, updating curriculum vitae, definition of tasks, news.
However, the use of technology is associated with the size of the company, since it is more common for a large company to use more advanced technological tools, compared to a small and medium-sized company, since larger companies have greater capacity of investment, this use factor depends on the type of activity. Despite this, technological tools such as the implementation of LAN networks, Internet use, among others, are increasingly used by SMEs.
The planning of the resources of a company is another of the human capital management tools, human resources management applications, tools that allow the human resources department to dedicate itself to managing and not to do so much administrative work.
A type of technology focused on management, monitoring and contact between suppliers and customers is the CRM (Customer Relationship Magament). One of the advantages of this type of system is that it can store all the information related to a client making the sales process more efficient and interactive within a company.
Another system used to capture, process and distribute information within processes is the DSS (Decision Support System). It allows to achieve better structured decisions having a simultaneous interaction between several users; You can also count on real-time information, which can be analyzed at the moment, making communication more efficient as a support to make decisions in a matter of seconds.
Within the DSS systems, there are several methodologies that are supported by this type of systems; One of them is E-sourcing.
This type of methodology speeds up an operation between buyer and supplier thus reducing response times as well as better control and management of procurement processes.
Likewise, E-sourcing has different modalities of purchase or negotiation.
In this way the product prices are lowered in real time. One of the advantages of this type of tool is that it allows a faster and more efficient negotiation, generating savings and transparency within the process.
