These Terms & Conditions of Sale (“Terms”) govern all sales of goods (“Goods”) by GreenTek Solutions, LLC, including sales conducted through its website, direct transactions, and third-party marketplaces.

These Terms apply to the exclusion of all other terms proposed by Customer unless expressly agreed to in a written agreement signed by GreenTek.

For sales conducted through third-party marketplaces (including but not limited to eBay), the applicable marketplace’s mandatory policies shall apply in addition to these Terms. In the event of a conflict, the marketplace’s required policies shall control solely to the extent legally required.

By placing an order or purchasing Goods from GreenTek, Customer agrees to be bound by these Terms.

All orders are subject to acceptance by GreenTek. GreenTek reserves the right to reject or cancel any order at its discretion.

Prices are those listed in the applicable product listing at the time of purchase, unless otherwise agreed in writing.

All prices are exclusive of applicable sales, use, excise, customs, duties, and other governmental charges.

Customer is responsible for all such taxes and charges except taxes imposed on GreenTek’s income, payroll, or property.

Valid resale or tax exemption documentation must be provided prior to order processing.

Payment is due at the time of purchase unless otherwise agreed in writing.
Accepted payment methods include:

• Major credit cards
• PayPal
• ACH transfers
• Wire transfers

Orders paid via ACH or wire transfer will not ship until funds are received and cleared.

GreenTek may suspend delivery for nonpayment. Customer may not withhold payment based on any claim against GreenTek.

Unless otherwise agreed in writing, all Goods are sold FOB Origin.

Risk of loss transfers to Customer upon delivery of the Goods to the carrier.

GreenTek is not liable for delays, loss, or damage occurring in transit.

GreenTek may make partial shipments, each constituting a separate sale.

If Customer fails to accept delivery:
• Risk of loss passes to Customer
• Goods are deemed delivered
• Customer is responsible for storage and related costs

Customer shall inspect Goods within ten (10) days of receipt.

Failure to notify GreenTek in writing of nonconforming or damaged Goods within this period constitutes acceptance.

If timely notice is provided, GreenTek shall, at its sole discretion:

• Replace the Goods
• Repair the Goods
• Refund or credit the purchase price

These remedies are Customer’s exclusive remedies for nonconforming Goods.

GreenTek provides a ninety (90) day limited warranty unless otherwise stated in the applicable product listing.

If a product fails during the warranty period due to defects in materials or workmanship, GreenTek will, at its sole discretion:

• Repair the product
• Replace the product (subject to availability)
• Refund the purchase price

GreenTek will cover return shipping costs for verified warranty claims.

This limited warranty applies only to the original purchaser of the Goods from GreenTek and is non-transferable. GreenTek’s warranty does not extend to subsequent purchasers, end users, or third parties.

• Normal wear and tear
• Misuse or abuse
• Improper installation or configuration
• Accidents
• Electrical stress or improper voltage
• Acts of God
• Alteration or modification

All Goods are refurbished or pre-owned unless otherwise specified and are not covered by manufacturer warranties.

Replacement availability is not guaranteed.

All returns require a Return Merchandise Authorization (RMA).

Returns received without an RMA may be refused.

If GreenTek agrees to accept a return for reasons other than warranty or defect, return shipping costs are Customer’s responsibility.

Marketplace-specific return windows (including but not limited to 30-day return windows on certain marketplace listings) apply as stated in the applicable listing.

IN NO EVENT SHALL GREENTEK BE LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REVENUE.

GREENTEK’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE AFFECTED GOODS.

Customer is responsible for compliance with all applicable U.S. export control laws and regulations, including but not limited to the Export Administration Regulations (EAR), sanctions regulations, customs laws, and import/export licensing requirements.

• Goods will not be exported, re-exported, or transferred in violation of U.S. law
• Goods will not be transferred to prohibited destinations or restricted parties
• Customer will obtain all required licenses, authorizations, or approvals

Customer assumes responsibility for customs duties, taxes, and import compliance in destination countries.

GreenTek reserves the right to refuse or delay shipment if export compliance requirements are not satisfied.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly disclaimed.

In the event a transaction qualifies as a “routed export transaction” under applicable U.S. export regulations, Customer acknowledges that it may act as the Foreign Principal Party in Interest (FPPI) and assumes responsibility for compliance with all export filing, licensing, and reporting obligations, including Electronic Export Information (EEI) filings when required.

Customer shall provide all documentation, authorizations, and information necessary to facilitate lawful export.

GreenTek shall not be responsible for Customer’s failure to comply with export control laws, customs regulations, or international trade requirements.

Customer shall comply with all applicable federal, state, local, and international laws.

Customer agrees to defend, indemnify, and hold GreenTek harmless from claims arising from Customer’s violation of applicable laws or these Terms.

GreenTek is not liable for delays caused by events beyond its reasonable control, including natural disasters, labor disputes, government action, pandemics, supply chain disruptions, or carrier delays.

These Terms are governed by the laws of the State of Texas and applicable federal laws of the United States.

Any dispute arising out of or relating to these Terms shall be resolved exclusively by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association.

• One arbitrator
• English language
• Venue: Houston, Texas

Failure to enforce any provision does not constitute a waiver of rights.

Customer may not assign rights or obligations under these Terms without GreenTek’s prior written consent.

If any provision is invalid or unenforceable, the remaining provisions remain in full force.

In the event of any conflict between these Terms and information contained in FAQs, product descriptions, or marketing materials, these Terms control.